Irene is a mediator with a difference, a
genuinely caring and compassionate person with a passion for transforming the
stress and pain of a conflict into a positive and constructive experience for
those involved and an outcome which is a win-win for all concerned. Her success
rate is over 90% and she has mediated in hundreds of cases over the past 19 years.
Irene’s desire to empower people to confidently deal with their issues and challenging relationships is driven by boundless energy and enthusiasm. A real people person driven by an energising desire to support her clients through the anxieties of conflict and change.
Irene uses her many years of coaching practice alongside some powerful techniques such as CBT (Cognitive Behavioural Therapy) TA (Transactional Analysis) NVC (Non Violent Communication) and NLP (Neuro Linguistic Programming). Her use of neuroscience, how the brain and body react when feeling threatened or when in conflict gives her an in-depth confidence when dealing with angry and stressed clients.
Irene connects overtly and honestly in a non-judgmental and empathic way that is experienced by the client as empowering and motivating. Having experienced conflict herself both in the workplace and personally, she has a deep understanding of the impact it can have on those involved. Irene believes that if you have someone that you can talk to, someone who genuinely cares then you can vent safely and once you get past the emotional burden, everything changes.
Albert Einstein famously said, “You can’t solve problems using the same thinking we used when we created them” and ”If you always do what you always did, you will always get what you always got”
Both those quotes have become mantras at IGRC and form the basis of the approach used in all our work, taking a new positive approach to the possible solutions that are often unavailable to us prior to mediation.
Another excellent mind Dale Carnegie said, “It isn’t what you have, or who you are, or where you are or what you are doing that makes you happy or unhappy, it is what you think about.” We sometimes are bogged down and overwhelmed by our own thoughts and feelings, mediation can change that.
If you want to manage the conflict you are experiencing, improve difficult relationships, prevent future conflicts or understand your response to conflict, then IGRC is a sound choice.